Our Promises To You, Our Customer

At Innovative Restorations, we stand behind our work and that is why we have the following promises to our customers.

I promise all the below
Josiah Kessie | Owner & Founder

Respectful Technician Guarantee

If our technicians smoke or swear in your home or fail to provide a company ID card, we will pay you $100!

Clean Workspace Guarantee

If our technicians do not wear shoe covers, place drop cloths, or leave your home without cleaning up, we will hire a cleaning service to make it right at our expense.

Workmanship Guarantee

If we come out to service your home and the work isn’t to your satisfaction, we’ll come back at our own expense until it is.

Home Comfort Guarantee

If we cannot keep you in your home or your home is otherwise uncomfortable, and you have to go stay in a hotel, the first night is on us!

Good Hands Guarantee

Only employees that have gone through our tough hiring process, background checks and drug tests will be in your home!

We only use sub-contractors that meet our strict hiring standards.
We have IICRC & EPA Certified technicians

Apples to Apples Guarantee

If you find a lower price from a company that does what we do, we will not only match it, we will beat it by $100. (Must be same material, same scope of work, same insurance coverage, providing the same warranty and installed by a company that is a member of the BBB with the same standing)

A+ Rating with the BBB
4.5 star or better on Google
State Licensed
Certified Company

Innovative Bath Reviews

See what our past clients have to say about us!

     Excellent  
     Based on 18 reviews 
    
 
 
   
 
 
        
   Heather Sabin 
 
 
 
  Innovative bath have amazing employees like Anthony that took time to explain the great products they have to offer. He was patient with all our questions and attentive to our specific needs. Anthony listened to our many requests able to draw up plans and offer the best way to accomplish our goals for a luxury shower.
  
 
       
   Kelli Allen 
 
 
 
  Loved working with this company. Anthony was extremely polite and professional. He was creative with our restroom space and personally designed several shower options. Looking forward to the many years of use in our updated luxury shower!
  
 
       
   Wilson Baxter 
 
 
 
  Innovative Restoration did an excellent job on my shower remodel. While there were a couple of issues during the installation phase, they were quick to respond and make the necessary corrections. I would gladly use them in the future if needed. Truly a great company that stands behind its work.
  
 
       
   ray anne 
 
 
 
  Just had the most beautiful shower installed in a tiny bathroom. Makes such a big difference! The price was fair, the salesman was kind, and the workers were efficient.

Update: we have discovered one flaw that is a bit annoying.  The ledges of the base that support the walls and door are not angled well, so they don't drain water and build up mold very easily. We have to clean the shower a minimum of twice a week to keep it down. Don't know if this is a normal issue with this shower type or an abnormality in ours. We also still can't remove a film in parts of the shower from some sort of adhesive. We were informed that you cannot use abrasive scratcher on the acrylic shower, so it's not coming off.
  
 
       
   John Geli 
 
 
 
  We had a really had a good experience. Their people seemed very knowledgeable.  The only thing is there was a real long lead time for installment.
  
 
       
   Lance Longshore 
 
 
 
  We had a bathroom tub/shower and flooring install for our main bathroom. Anthony Azevedo was our sales rep and was very helpful in finding what we were looking for as well as beating the competition by about 5000 dollars. Materials seemed to be comparable. There was about a 4 month lag time between ordering and installation. We knew this in advance due to material availability. Mike's team conducted the install for us. They were very personable and polite. Answered any questions that i had and overall did a good job. The only issues that we had were loose fittings of the shower components and loose toilet base. Theses issues are being fixed after Anthony's follow up visit.
  
 
       
   Kristen Arnold 
 
 
 
  Love my new walk-in shower. Anthony helped us create a new bathroom space that is unique and meets all of our needs. John, the installer, was super professional and he and his crew cleaned every bit of dirt and dust before they left. They were there in time and got everything finished faster than we expected.
Several other companies turned us down because they couldn’t make a custom sized pan and they wanted to move walls. Innovative Restorations made everything work. We have used Bath Fitter in the past, but weren’t as happy with the last project they did. Innovative Restorations has a great product. It’s perfect! I’m so glad we met them at the Knoxville Home show.
  
 
       
   Gloria Mangum 
 
 
 
  I would recommend Innovative Restorations.  We contracted them To update the showers in both our bathrooms. The timeframe was 20 weeks out, mostly due to the fact they had to special order one shower pan, due to the size and shape.  They kept their word and updated us every 3 weeks.  When it was time for the job to be done, Jarrod and Michael, who completed our remodel, were professional, and they did an excellent job.
  
 
       
   Jessica Teske 
 
 
 
  I am extremely happy with my bathroom renovation project.  Chris and Kevin did outstanding work, they were professional, courteous and extremely meticulous in the work they completed.  I couldn't be happier with the overall experience.
  
 
       
   Elizabeth Schultz 
 
 
 
  Anthony provided us a detail estimate of the work we requested and the beautiful acrylic shower design. We would recommend this company for any future bathroom remodeling projects. Beth Schultz